Shipping & Handling

How much does shipping cost?

Shipping costs will be calculated at checkout time and will be displayed before you are asked to confirm your order. From time to time Bessemer may offer discount shipping or freight free shipping.

Do you have a shop that I can visit?

Bessemer is sold through in-home demonstrations and various Home shows or Food shows nationally. You can also buy Bessemer online. Keep an eye on our latest news for upcoming shows in your local area.

Who do we use?

Bessemer will ship most orders using New Zealand Post's Parcel Post Tracked service. If this service is not suitable Bessemer may use a similar alternative.

When can we expect to receive my order?

We ship our orders within two business days following receipt of payment.

What do I do if my order arrives damaged?

You can be assured that all shipped orders are insured with New Zealand Post. Contact us at sales@bessemer.co.nz with details of the damage and we will advise of what action to take.

What happens if my order does not arrive?

Contact us at sales@bessemer.co.nz with your Order ID or invoice number. We will track your order for you and reply to your email with an update.